Information Technology-Based Nursing Management Innovation

Siti Madinah Ladjamuddin; Abdul Qohar; Muhammad Hudzaifah Nasrullah

doi:10.46749/jiko.v10i2.224

Information Technology-Based Nursing Management Innovation

Siti Madinah Ladjamuddin, Abdul Qohar, Muhammad Hudzaifah Nasrullah

Abstract

Digital transformation in healthcare requires nursing management to adopt information technology capable of enhancing the effectiveness of resource management, service coordination, documentation accuracy, and decision-making quality. This study aims to develop an information technology-based nursing management innovation model that is effective, user-friendly, and aligned with the operational needs of nursing services. The study employs a Research and Development (R&D) design comprising stages such as needs analysis, design, product development, expert validation, revision, limited trials, and product evaluation. Needs analysis was conducted by identifying nursing management issues and user requirements, while validation involved experts in nursing management, health information technology, and nursing practice. The developed product is a nursing management information system that integrates nurse scheduling, nursing care documentation, workload monitoring, service indicator reporting, and the provision of information to support managerial decision-making. Development results indicate that this information technology-based innovation has the potential to improve management process efficiency, information accessibility, documentation accuracy, and staff coordination. The product also received favorable feasibility ratings based on expert validation and user trials. Thus, information technology-based nursing management innovation can serve as a strategic solution to support nursing services that are effective, integrated, adaptive, and focused on quality improvement and patient safety.

Keywords

Nursing Management; Information Technology; Innovation; Health Information System; Patient Safety

Full Text:

PDF

References

Hübner, U., Shaw, T., Thye, J., Egbert, N., Marin, H., Chang, P., O’Connor, S., et al. (2018). Technology Informatics Guiding Education Reform (TIGER): An international recommendation framework of core competencies in health informatics for nurses. Methods of Information in Medicine, 57(Suppl. 1), e30–e42. DOI: 10.3414/ME17-01-0155.

Luo, S. (2018). Special focus issue on nursing informatics: Challenges of utilizing electronic health records. International Journal of Nursing Sciences, 6(1), 125. DOI: 10.1016/j.ijnss.2018.11.001.

Thoma-Lürken, T., Lexis, M. A. S., Bleijlevens, M. H. C., & Hamers, J. P. H. (2018). Development and usability of a decision support app for nurses to facilitate aging in place of people with dementia. Applied Nursing Research, 42, 35–44. DOI: 10.1016/j.apnr.2018.04.008.

Staggers, N., Elias, B. L., Makar, E., & Alexander, G. L. (2018). The imperative of solving nurses' usability problems with health information technology. Journal of Nursing Administration, 48(4), 191–196. DOI: 10.1097/NNA.0000000000000598.

Lyerla, F., Durbin, C. R., & Henderson, R. (2018). Development of a nursing electronic medical record usability protocol. CIN: Computers, Informatics, Nursing, 36(8), 393–397. DOI: 10.1097/CIN.0000000000000432.

Khezri, H., & Abdekhoda, M. (2019). Assessing nurses’ informatics competency and identifying its related factors. Journal of Research in Nursing, 24(7), 529–538. DOI: 10.1177/1744987119839453.

Wang, J., Gephart, S. M., Mallow, J., & Bakken, S. (2019). Models of collaboration and dissemination for nursing informatics innovations in the 21st century. Nursing Outlook, 67(4), 419–432. DOI: 10.1016/j.outlook.2019.02.003.

Lall, P., Rees, R., Law, G. C. Y., Dunleavy, G., Cotič, Ž., & Car, J. (2019). Influences on the implementation of mobile learning for medical and nursing education: Qualitative systematic review by the Digital Health Education Collaboration. Journal of Medical Internet Research, 21(2), e12895. DOI: 10.2196/12895.

Kim, J. H., & Park, H. (2019). Effects of smartphone-based mobile learning in nursing education: A systematic review and meta-analysis. Asian Nursing Research, 13(1), 20–29. DOI: 10.1016/j.anr.2019.01.005.

Dawson, R. M., Felder, T. M., Donevant, S. B., et al. (2019). What makes a good health “app”? Identifying the strengths and limitations of existing mobile application evaluation tools. Nursing Inquiry, 27(2), e12333. DOI: 10.1111/nin.12333.

Brown, J., Pope, N., Bosco, A. M., Mason, J., & Morgan, A. (2020). Issues affecting nurses’ capability to use digital technology at work: An integrative review. Journal of Clinical Nursing, 29(15–16), 2801–2819. DOI: 10.1111/jocn.15321.

Harerimana, A., Wicking, K., Biedermann, N., & Yates, K. (2020). Integrating nursing informatics into undergraduate nursing education in Africa: A scoping review. International Nursing Review, 68(3), 420–433. DOI: 10.1111/inr.12618.

Jacob, C., Sanchez-Vazquez, A., & Ivory, C. (2020). Social, organizational, and technological factors impacting clinicians’ adoption of mobile health tools: Systematic literature review. JMIR mHealth and uHealth, 8(2), e15935. DOI: 10.2196/15935.

Hoque, M. R., Rahman, M. S., Nipa, N. J., & Hasan, M. R. (2020). Mobile health interventions in developing countries: A systematic review. Health Informatics Journal, 26(4), 2792–2810. DOI: 10.1177/1460458220937102.

Rutledge, C. M., O’Rourke, J., Mason, A. M., Chike-Harris, K., Behnke, L., Melhado, L., Downes, L., & Gustin, T. (2021). Telehealth competencies for nursing education and practice: The Four P's of telehealth. Nurse Educator, 46(5), 300–305. DOI: 10.1097/NNE.0000000000000988.

Castner, J., Bell, S. A., Hetland, B., et al. (2021). National estimates of workplace telehealth use among emergency nurses and all registered nurses in the United States. Journal of Emergency Nursing, 48(1), 45–56. DOI: 10.1016/j.jen.2021.07.001.

Pan, M., & Gao, W. (2021). Determinants of the behavioral intention to use a mobile nursing application by nurses in China. BMC Nursing, 21, 228. DOI: 10.1186/s12913-021-06244-3.

Sedhom, R., McShea, M. J., Cohen, A. B., & Webster, J. A. (2021). Mobile app validation: A digital health scorecard approach. npj Digital Medicine, 4, 111. DOI: 10.1038/s41746-021-00476-7.

Abdolkhani, R., Petersen, S., Walter, R., Zhao, L., Butler-Henderson, K., & Livesay, K. (2022). The impact of digital health transformation driven by COVID-19 on nursing practice: Systematic literature review. JMIR Nursing, 5(1), e40348. DOI: 10.2196/40348.

Ahmad, S., & Jenkins, M. (2022). Artificial intelligence for nursing practice and management: Current and potential research and education. CIN: Computers, Informatics, Nursing, 40(3), 139–144. DOI: 10.1097/CIN.0000000000000871.

Nezamdoust, S., Abdekhoda, M., & Rahmani, A. (2022). Determinant factors in adopting mobile health application in healthcare by nurses. BMC Medical Informatics and Decision Making, 22, 47. DOI: 10.1186/s12911-022-01784-y.

Ng, Z. Q. P., Ling, L. Y. J., Chew, H. S. J., & Lau, Y. (2022). The role of artificial intelligence in enhancing clinical nursing care: A scoping review. Journal of Nursing Management, 30(8), 3654–3674. DOI: 10.1111/jonm.13425.

Coffetti, E., Paans, W., Roodbol, P. F., & Zuidersma, J. (2023). Individual and team factors influencing the adoption of information and communication technology by nurses: A systematic review. CIN: Computers, Informatics, Nursing, 41(4), 205–214. DOI: 10.1097/CIN.0000000000000931.

Wynn, M., Garwood-Cross, L., Vasilica, C., Griffiths, M., Heaslip, V., & Phillips, N. (2023). Digitizing nursing: A theoretical and holistic exploration to understand the adoption and use of digital technologies by nurses. Journal of Advanced Nursing, 79(10), 3737–3747. DOI: 10.1111/jan.15810.

Hants, L. (2023). Clinical decision-making and the nursing process in digital health systems: An integrated systematic review. Journal of Clinical Nursing. DOI: 10.1111/jocn.16823.

Navarro Martínez, O., & Leyva-Moral, J. M. (2024). Digital transformation led by nurses and nursing managers’ priorities: A qualitative study. Journal of Nursing Management, 8873127. DOI: 10.1155/2024/8873127.

Park, S., Marquard, J., Austin, R. R., Pieczkiewicz, D., Jantraporn, R., & Delaney, C. W. (2024). A systematic review of nurses’ perceptions of electronic health record usability based on the human factor goals of satisfaction, performance, and safety. CIN: Computers, Informatics, Nursing, 42(3), 168–175. DOI: 10.1097/CIN.0000000000001084.

Cho, H., Nguyen, O. T., Weaver, M., Pruitt, J., Marcelle, C., Salloum, R. G., & Keenan, G. (2024). Electronic health record system use and documentation burden of acute and critical care nurse clinicians: A mixed-methods study. Journal of the American Medical Informatics Association, 31(11), 2540–2549. DOI: 10.1093/jamia/ocae239.

Schlicht, L., Wendsche, J., Melzer, M., Tschetsche, L., & Rösler, U. (2025). Digital technologies in nursing: An umbrella review. International Journal of Nursing Studies, 161, 104950. DOI: 10.1016/j.ijnurstu.2024.104950.

Walzer, S., Armbruster, C., Mahler, S., Farin-Glattacker, E., & Kunze, C. (2025). Factors influencing the implementation and adoption of digital nursing technologies: Systematic umbrella review. Journal of Medical Internet Research, 27, e64616. DOI: 10.2196/64616.

Guo, Y., Jiang, Y., Zhao, Y., Zhao, Y., Chen, D., Zhang, Y., Shao, J., Zhang, H., & Tang, L. (2026). Nurses’ innovative use of information systems: A narrative review. Frontiers in Public Health, 14, 1808207. DOI: 10.3389/fpubh.2026.1808207.

An, B., & Choi, S. (2026). Trends in application of digital technology in nursing informatics: An integrative bibliometric analysis. Frontiers in Digital Health, 8, 1670402. DOI: 10.3389/fdgth.2026.1670402.

DOI: https://doi.org/10.46749/jiko.v10i2.224